Terms and Conditions | Tamil Ecommerce

1. Introduction

Tamil Ecommerce is an online education brand that teaches ecommerce, online selling and digital marketing in Tamil. These Terms and Conditions (“Terms”) govern your use of https://tamilecommerce.in (the “Website”) and all courses, live sessions, community groups, digital products, free tools and other services we offer (our “Services”).

Business name: Grow Wider International Academy Private Limited
Brand: Tamil Ecommerce
Website: tamilecommerce.in

In these Terms, “we”, “us” and “our” refer to Grow Wider International Academy Private Limited, and “you” or “Student” means any person who visits the Website or uses our Services.

2. Acceptance of Terms

By accessing or browsing the Website, creating an account, registering for a session, or purchasing or accessing any course or product, you confirm that you have read and agree to these Terms, our Privacy Policy, Refund Policy and Disclaimer. If you do not agree, please do not use the Website or our Services.

3. Eligibility to Use Our Services

You must be at least 18 years old and legally able to enter into a contract under Indian law to purchase our courses. Students under 18 may enrol only with the consent and supervision of a parent or legal guardian, who accepts these Terms on the student’s behalf and is responsible for the purchase. Some marketplaces have their own age and documentation requirements for opening a seller account, which you must meet separately.

4. Our Services

Depending on what is offered at the time, our Services include:

Online ecommerce courses, including Amazon, Flipkart and Meesho seller training
Digital marketing training, such as Meta and Google ads
Recorded video lessons and live online sessions, Q and A sessions and workshops
Student community groups and support channels
Course certificates on successful completion, where offered
Digital resources such as templates, checklists and guides
Free tools such as marketplace fees calculators, blog articles and video content

The exact content, duration and features of each course are described on its course page at the time of purchase.

5. User Account and Registration

Accurate information. You must give your correct name, email address and phone number when you register or pay. Course access is sent to these details, and we are not responsible for access lost because of wrong information.
One person, one account. Each enrolment is for one individual only. Your login is personal and must not be shared, sold or used by anyone else.
Password security. You are responsible for keeping your login details safe and for all activity on your account. Tell us immediately if you suspect unauthorised use.
Account misuse. We may restrict or suspend an account that shows signs of sharing, unusual logins, fraud or misuse.

6. Pricing and Payments

Course fees. All prices are shown in Indian Rupees (INR). Unless stated otherwise, displayed prices include applicable taxes such as GST.
Price changes. We may change prices, offers and discounts at any time. The price you pay is the one shown at checkout when you complete payment.
Payment methods. Payments are processed by secure third-party payment gateways and may be made by UPI, debit or credit card, net banking, wallets or other options shown at checkout. We do not store your card, UPI or bank details.
Payment confirmation. Your enrolment is confirmed only after the payment is successful. You will receive confirmation and access details by email, SMS or WhatsApp.
Failed transactions. If a payment fails but money is debited, it is usually reversed by your bank or the gateway. If not, contact us with the transaction details as explained in our Refund Policy.

7. Course Access and Delivery

Access. Courses are delivered online through our learning platform and app. Access is normally activated soon after successful payment. If you have not received access within 24 hours, contact us.
Duration. The access period is stated on the course page. Where a course is offered with lifetime access, this means access for as long as the course is offered on our platform, subject to these Terms.
Live and recorded sessions. Recorded lessons can be watched at any time during your access period. Live session dates and times may change, and we will inform enrolled students in advance where possible. Recordings of live sessions may be shared at our discretion.
Access limits. Content is for online viewing only and may be limited to a certain number of devices. Downloading or recording is not allowed.
Service availability. Course delivery depends on our platform providers and your internet connection, and short interruptions may occur.

8. Cancellation, Refunds and Returns

Course fees are generally non-refundable once access is provided. Refunds are available only in the cases listed in our Refund Policy, such as duplicate payments, money debited without enrolment, wrong amounts charged, or access not provided. The Refund Policy explains eligibility, the request process, timelines and exceptions, and forms part of these Terms. Nothing in it limits any rights you have under applicable law.

9. User Responsibilities and Prohibited Activities

You agree to use the Website and Services lawfully and respectfully. You must not:

Share your login or let another person access your account
Download, copy, screen record, take screenshots of, or photograph course videos or materials
Upload, resell, distribute or publicly share course content on websites, social media, Telegram, WhatsApp or any other platform
Register using false details, another person’s identity, or fraudulent payment methods
Raise a false chargeback or payment dispute after receiving course access
Harass, abuse, spam or threaten other students, our team or mentors in groups or sessions
Promote unrelated products or services in our community groups without permission
Try to hack, disrupt, scrape or overload the Website or learning platform
Use our Services for any unlawful purpose or to sell illegal or prohibited products

We use monitoring to detect screenshots, screen recording and unusual login activity. If you break this section, we may suspend or permanently end your access without a refund and take legal action to protect our content.

10. Intellectual Property Rights

All website content, the Tamil Ecommerce name and logo, course videos, live session recordings, slides, notes, templates, worksheets, articles, graphics and other learning materials belong to Grow Wider International Academy Private Limited or its licensors and are protected by Indian copyright and trademark laws.

When you enrol, we give you a limited, personal, non-exclusive and non-transferable licence to view the course content online for your own learning during your access period. No ownership is transferred to you. You may not copy, modify, translate, republish, sell or redistribute any of our content without our written permission.

11. Educational Information and No Guarantee of Results

Our courses teach skills and share general guidance for educational purposes. We do not guarantee any income, sales, profit, marketplace or seller account approval, brand registration, ad performance or other specific business outcome. Examples of student results are illustrations only. Your results depend on your own effort, investment, product choice, market conditions and the rules of third-party platforms. Course content is not legal, tax, accounting or financial advice. Please read our Disclaimer for more details.

12. Third-Party Websites and Services

The Website and courses may refer or link to third-party websites and services, including payment gateways, our learning platform provider, and ecommerce marketplaces such as Amazon, Flipkart and Meesho. We are not affiliated with or endorsed by these marketplaces. Their services are governed by their own terms and policies, and we are not responsible for their content, fees, decisions, account actions or availability.

13. Privacy and Personal Information

We collect and use your personal information to provide our Services, as explained in our Privacy Policy. By using our Services, you agree to the handling of your information as described there, including course-related and promotional communication by email, SMS, phone and WhatsApp, from which you can opt out of marketing at any time.

14. Website Availability and Changes

We try to keep the Website and learning platform available at all times, but access may be interrupted for maintenance, updates, technical problems or reasons outside our control. We may update, reorder, add or remove lessons to keep courses current, and we may change, add or remove Website features or tools at any time. Where a change significantly affects a course you have paid for, we will try to inform you in advance.

15. Limitation of Liability

The Website and Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental or consequential loss, including loss of profit, revenue, stock, data or business, arising from service interruptions, your reliance on information in our content, or your business decisions. Our total liability for any claim relating to a course or product will not exceed the amount you paid for that course or product. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Grow Wider International Academy Private Limited, its directors, team members and mentors from any claims, losses, damages or legal costs arising from your breach of these Terms, your misuse of the Website or course content, your unlawful activity, or your infringement of any third party’s rights.

17. Suspension or Termination

We may suspend or end your access if you breach these Terms, share your account or course content, provide false information, raise a fraudulent payment dispute, or act in a way that harms other students or our business. Where reasonable, we will give you notice and a chance to explain, but we may act immediately in serious cases such as piracy or fraud. Access ended for a breach is not eligible for a refund. You may stop using our Services at any time. Sections 10, 11, 15, 16 and 19 continue to apply after your access ends.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. If we make material changes, we may also inform students by email, WhatsApp or a notice on the Website. By continuing to use the Website or Services after a change, you accept the updated Terms.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. If you have a complaint, please contact us first using the details below. We will acknowledge it within 48 hours and aim to resolve it within 30 days. If a dispute cannot be resolved amicably, it will be subject to the jurisdiction of the competent courts in Tamil Nadu, India, without affecting any right you may have to approach a consumer commission under the Consumer Protection Act, 2019.

20. Contact Information

For questions about these Terms, your account or a course, contact us:

Business name: Grow Wider International Academy Private Limited (Tamil Ecommerce)
Email: growwiderinternational@gmail.com
Phone / WhatsApp: +91 93601 16745
Grievance contact: Grievance Officer, at the email address above
Website: tamilecommerce.in